If you change your mind before receiving your order, you can cancel it within 24 hours of placing it. If the order has already been shipped, please refer to our refund policy.
Retro Industrial Colorful Adjustable Metal Desk Lamp
🏷️ 10% OFF for 1 Item Code: AUK10 copy
🏷️ 13% OFF for 2 Items Code: AUK13 copy
🏷️ 15% OFF for 3 Items Code: AUKF15 copy
Description
Retro Industrial Colorful Adjustable Metal Desk Lamp
The product features a minimalist vintage style with a metal lampshade and an adjustable lamp head for directional lighting.
Ideal for Multiple Scenes
Product Specifications
| Attribute | Detail |
|---|---|
| Material | Metal |
| Bulb Base | E26/Medium (Standard/Not Include) |
| Overall | 21''H X 13.5''W X 20''D |
| Base | 8'' W X 8'' D |
| Shade | 5.25'' H |
| Power Cord Length - End to End | 60'' L |
| Power | 60W |
| Switch Location | Lamp Base |
FAQs
1. Do you ship to my country?
We ship worldwide to UK. You can select your shipping destination at the cart page of our website. If you are not sure about it, do not hesitate to contact us at support@ateasehomelife.co.uk
2. What payment methods does atEASE accept?
PayPal, Credit Card and Klarna.
3. Can I change or cancel my order?
Of course you can! We support cancellation without reason within two days of placing an order. If you would like to change or cancel your order, please inform us by email as soon as possible.>>Please see our Return & Refund Policy for more details.
1. If I don't like the item, can I return it and get a refund?
Yes, you can apply for a return within 14 days of the receipt of the item, on any item that has not been used, in its original box and in resalable condition (excluding customized products, bulbs, three same items or more).
>>Please see our Return & Refund Policy for more details.
2. What if I receive a damaged item?
In case you have received a damaged item, please email us at support@ateasehomelife.co.uk within 48 hours of delivery and attach clear pictures of the damage. Broken glass, or dented shades or frames are not considered as defective item and cannot be returned.
In such a case, we will provide a new replacement for glass or shades at no additional charge. If you do not accept the exchange and want to return the item, the order will be treated as a return. Please arrange the shipment of return and this shipping costs is borne by you. Once confirmed by us, you will receive a refund (not including express shipping charges).
3. What if I receive a wrong item?
In case you have received a wrong item, please email us at support@ateasehomelife.co.uk within 7 days of delivery and attach clear pictures of the item and its package. We will process your claim, and you will be contacted about the exchange or return as soon as possible.
4. When will I receive the refund?
Where is the refund back?
After receiving your return, we will send you an email within 7 days to confirm the refund. Refunds will be returned to your original payment account. The processing time of PayPal 2-3 days.
1. When will the item be shipped?
Mostly, we will arrange shipment within 14 working days after receiving your order. If there are special circumstances, we will notify you by email.
2. When will I receive the item?
We offer a wide range of shipping methods. They vary in processing times and shipping times. >>Please see our Shipping Policy for more details.
3. What shipping methods do you offer?
EMS, 4PX. We have a wide range of shipping methods with different delivery time.
4. Can I track my order?
Yes. Once your order has been shipped, you will receive a tracking code. Enter the tracking code at this website: https://www.17track.net. You can also contact us at support@ateasehomelife.co.uk for the latest logistics information.
Shipping Policy
As soon as you place your order, you will receive an order confirmation email. This means that we have received your order in our system and pre-authorized your payment.
“At ateasehomelife, our goal is to provide you with the best shipping options, no matter where you are. Our mission every day is to deliver to customers across United Kingdom and make sure that you deserve the most quality levels of responsiveness at any time”
A. Shipping Charges
We offer free shipping on All Orders in the United Kingdom.
We also offer fast shipping:
Carrier: DHL/DPD
Cost: £9 each(Shipping costs vary depending on the number of products)
Process Time: 1-3 days
Shipping Time:3-10 days
Corresponding products: Specified products
B. Handling, Transit, and Order Cut-off Time for United Kingdom:
Handling time - 2-3 Business Days (Monday to Friday)
Transit time - 14-20 Business Days (Monday to Friday)
Order Cut Off Time- 10.00 PM
Time Zone: (GMT+08:00) China Standard Time (Macao)
C. What happens after I place an order?
You'll receive a confirmation email from us after your order is placed containing your order number and your order receipt.
Please check your spam folder for the confirmation email if you don't see it in your inbox.
If you don't receive a confirmation email, please email support@ateasehomelife.co.uk with the subject line "Order Confirmation Not Received" and someone from our team will get in touch with you.
We will reach out to you separately for items of a custom nature to ensure the proper customizations are applied. These items will only be processed and shipped out after we receive the customizations.
D. How do I check the status of my order?
Once an order has been submitted, you will be provided order status and shipping information and receive email once your order has been shipped. If you haven't received an email after 7 business days, please email at support@ateasehomelife.co.uk and we will assist you from there.
E. Change of Address
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at support@ateasehomelife.co.uk
F. Cancellations
G. Refused shipments
Once your order has been shipped, we are unable to stop the delivery. If you choose to refuse the package, a fee of 30%–50% of the order amount will be charged to cover storage, handling, and shipping costs. This fee will be deducted from your refund.
H. Parcels Damaged In Transit
If you find that the package is damaged during transit, please take photos after receiving it and send them to our customer service as proof. Our support team will respond within 24-48 hours on business days. Please remember to check your inbox and spam folder for our reply. If you encounter any issues during the shopping process, please feel free to contact us at support@ateasehomelife.co.uk
Contact Info:
At Ease Home Life
Email: support@ateasehomelife.co.uk
Business Hours: Monday - Friday, 8:30 AM to 5:30 PM (CST)
Refund & Return Policy
By placing an order through ateasehomelife.co.uk you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (United Kingdom) country.
A. 14 DAY RETURN POLICY
We have a 14-day return policy, which means you have 14 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
B. RETURN PROCESS
To start a return, you can contact us at support@ateasehomelife.co.uk. If your return is accepted, We’ll provide you a return label to send the product back to our offices. The inspection could take around 1-7 business days. as well as instructions on how and where to send your package. You must ship it back at your own return shipping expense, once we have received the product we will refund the full amount. Items sent back to us without first requesting a return will not be accepted.
C. DAMAGED AND WRONG PRODUCTS OR ISSUES
We accept returns for both defective and non-defective products. If you are not satisfied with your purchase or if the product is defective, you can return it following our return guidelines.Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our mail.
Depending on where you live, the time it may take for your exchanged product to reach you may vary
D. EXCHANGES
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@ateasehomelife.co.uk.
E. RESTOCKING FEE
We do not charge any restocking fees for returned products. There is no additional cost for returning items.
F. RETURN SHIPPING FEE
The return shipping fee must be borne by the customer himself
G. RETURN LABEL
Customer’s responsibility
H. REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, refunds will be processed within 7 business days after we receive the returned product. So, the refund processing time is 7 business days. The time for the refund to reflect in your account may vary depending on your payment provider.Please remember it can take some time for your bank or credit card company to process and post the refund too.
Retro Industrial Colorful Adjustable Metal Desk Lamp
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